Privacy Policy
Read how the product handles optional health, location, and support data.
Open privacy policySupport
Get help with setup, invites, sign-in, or account access.
Contact the Ruxum team if you need help with the Android app, invite flow, dashboard discussions, or website support. If possible, include your phone model, Android version, and app version.
When contacting support
- Describe what you were trying to do.
- Include the phone model and Android version for mobile issues.
- Attach screenshots if the issue is visual or navigation-related.
- For dashboard requests, include your organization and use case.
Useful pages
Delete account
Use the account deletion request page if you need account removal support.
Open delete-account pageAbout Ruxum
See who publishes Ruxum, what it is designed to do, and the product's important limits.
Open About RuxumLegacy Ruxum Pendant
Find the earlier pendant’s story, original FAQ and product pages. Contact us to confirm support for an existing device; the archive is not a current setup manual.
Explore the legacy pendantEditorial policy
Read how product information, sources, corrections, and updates are handled.
Open editorial policyPlay disclosure evidence
Review the background location disclosure evidence maintained for Play policy.
Open evidence page