Senior living and community operators
Assisted living, memory care, retirement communities, and senior homes need roster, zone, incident, exception, escalation, and family-trust workflows across many Seniors.
Ruxum Institutions
Connect the organizations that provide, fund, and deliver care around each Senior.
Ruxum helps families coordinate everyday care today. Our institutional vision is to bring senior communities, hospitals, home-health teams, insurers, transport providers, diagnostics and pharmacies into that shared picture. We welcome Community Dashboard pilot discussions; wider partner integrations are planned, not currently available.
Ruxum Institutions vision
Connect the institutions around a Senior—not just the staff inside one facility.
Care can involve a community, a hospital, a nurse, an insurer and a transport provider. Our aim is to help the family keep the relevant information, responsibility and next step clear as support moves between them.
Start with a focused conversation: the app supports family care coordination and appointment and service tracking. Community Dashboard access and capabilities will be agreed for each pilot. Connections to external providers, insurers and transport services require future agreements and validation; this page is not a directory of available partner services.
Hospitals and discharge programs
Geriatric, outpatient, and transition teams need a bridge from discharge instructions to medicines, reports, follow-up appointments, transport, and accountable family execution.
Home-health, nursing, and attendant networks
Agencies providing nurses, attendants, physiotherapy, or home visits need clear assignments, arrival and outcome records, exceptions, and a family-visible continuity trail.
Insurers and employer-benefit programs
We welcome discussions about helping families understand the next coordination step around an approved benefit. Insurer connections and benefit-authorization workflows are planned, not available in Ruxum today.
Ambulance, transport, and local response
A future transport connection would need a provider-confirmed request, agreed coverage and clear responsibility. Ruxum does not currently book or dispatch ambulances, provide a staffed response service, or guarantee that help will arrive.
Clinics, diagnostics, pharmacies, and equipment providers
Families can record provider details and follow-up in the app today. Direct partner booking, fulfillment and status integrations are planned; we welcome discussions about a clearly scoped, consent-based handoff.
Our direction for connected institutions
One clear record of the institutions around a Senior.
Today, families can store provider details with an appointment. A future institution record would bring relationships, sharing permissions and follow-up together. These connected-institution capabilities are not yet available.
Know the relationship
The planned record would identify the household’s chosen hospital, insurer, home-health agency, transport provider, pharmacy or other support, without treating a saved contact as a Ruxum partner.
Control what is shared
Future sharing controls would make the intended recipient, purpose, permission and access period clear before information is shared. They would not promise to erase copies already held by a recipient.
Track the service loop
The aim is to connect a request with the responsible provider, confirmed status and family follow-up. A record in Ruxum would not itself confirm an authorization, booking or completed service.
Current dashboard focus
Who can discuss a Community Dashboard pilot today
Senior communities
Staff who need one place to watch many seniors, not just one household at a time.
Hospitals and discharge programs
Teams that need visibility into post-discharge support, response gaps, and family coordination.
Community admins and operators
People responsible for the whole support network, not just one task or one incident.
Community Dashboard for senior centers and multi-senior care operations
The dashboard discussion focuses on senior-community and operator needs: roster visibility, incidents, exceptions, zones and escalation across multiple Seniors. Its pilot scope does not include the planned insurer, ambulance or other external partner integrations described above.
What the dashboard adds
Roster visibility
See many seniors, helpers, responders, and support states in one place.
Incident and exception oversight
Spot what is open, stale, delayed, or unresolved without reading one family thread at a time.
Zone and facility operations
Organize visibility by group, building, zone, floor, or program as the operator model grows.
Escalation support
Know where the system is holding together and where it is slipping.
How it relates to the mobile app
- Mobile app: care coordination by families, Seniors, Helpers, and Responders.
- Dashboard: multi-senior operational oversight across a community or program.
- Together: one system for action on the phone and oversight on the web.
Current status
The Community Dashboard is available for early discussions with senior communities, hospitals, and pilot operators. Access and capabilities will be confirmed for each pilot.
Talk to the Ruxum team
For family-facing handoffs, the free coordination packet provides a practical starting point for contacts, permissions and responsibility.
Request a dashboard demo
For communities, hospitals, pilot operators, and institutional partners.